Frequently asked questions

Shake gently, then mist onto scalp and lengths of damp or dry hair. Massage the roots for 30 seconds and style as usual. No rinsing needed.

It's designed for all hair types and textures. Patch test before first use, and stop use if irritation occurs.

Orders are processed in 1–3 business days and typically arrive in 7–15 business days. You'll get a tracking number by email.

All major credit and debit cards, plus wallets like Apple Pay and Google Pay where available — all processed securely by Stripe.

Yes. Payments are handled on Stripe's encrypted, PCI-DSS Level 1 certified checkout. We never see or store your card details.

No. Every purchase is a one-time payment. You will never be charged again unless you place a new order.

You're covered by our 30-day satisfaction guarantee. Email us and we'll make it right.

Yes — any time before it ships, for a full refund. Email us as soon as possible.