Refund & Return Policy

Last updated: October 30, 2026

We want you to love your purchase. If you don't, our 30-day guarantee has you covered.

30-day satisfaction guarantee

You may request a refund within 30 days of receiving your order. If the product didn't work for you, contact us and we'll make it right.

How to request a refund or return

Email angel.lol@dr.com with your order number and the reason for your request.
We'll reply within 1 business day with next steps, including return instructions if a return is needed.
Please don't send items back without contacting us first so we can process your return quickly.

Damaged, defective or wrong items

If your item arrives damaged, leaking, defective, or isn't what you ordered, email us with photos within 30 days of delivery. We'll send a free replacement or issue a full refund — no return required.

Refund method and timing

Approved refunds are issued to your original payment method. Once processed, refunds typically appear within 5–10 business days, depending on your bank or card issuer.

Return shipping

For damaged, defective or incorrect items, return shipping is free. For change-of-mind returns, return shipping costs are the customer's responsibility, and the product should be unused and in its original packaging.

Order cancellations

You can cancel your order for a full refund any time before it ships. Email angel.lol@dr.com as soon as possible.