Shipping Policy

Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays are processed the next business day.

Once shipped, standard delivery typically takes 7–15 business days, depending on your location. Delivery estimates are not guaranteed and may be affected by carrier delays, customs, weather or peak seasons.

Shipping costs, if any, are shown clearly at checkout before you pay. There are no hidden fees.

We currently ship to the United States, Canada, the United Kingdom, Australia, New Zealand, and most countries in the European Union, plus Norway and Switzerland. Available countries are listed at checkout.

When your order ships, you will receive an email with a tracking number. If you haven't received tracking within 1–3 business days of ordering, contact us at angel.lol@dr.com.

International orders may be subject to import duties or taxes charged by the destination country. These charges are the customer's responsibility.

If your order hasn't arrived within 30 days of shipping, or arrives damaged, email angel.lol@dr.com with your order number (and photos for damaged items). We will send a replacement or issue a full refund.

Please double-check your shipping address at checkout. If you notice a mistake, contact us right away — we can update it if the order hasn't shipped yet.